Customer management and targeted marketing
CProfit has full CRM included for efficient and reliable management of the subscriber customer register (such as maintaining the contact person information, customer types etc). Customer contact information is connected to the customer register, which enables the system to inform the user when an agreed contact date is approaching. A direct link to the advertising database (Aprofit) allows further fine tuning of maintenance and marketing campaigns.
CProfit's marketing tools make target marketing easy; for instance, e-mail or telemarketing campaigns can be focused on specific customer groups. External documents can also be placed in CProfit for reference from the onset of the customer relationship.
The flexible functionality of CProfit's subscription management makes it possible to set up a multiple of subscription methods. Combinations such as Print, Print/Digital, or only Digital are all easily maintained. Separate subscribers and payers on the same account are possible. Orders can be placed based upon the agent's actions, subscription periods can vary in length, campaigns can be attached to subscriptions and pricing will be constantly updated accordingly.
New subscription periods are created automatically based on the defined price list. Distribution and invoicing addresses can easily be either permanently or temporarily changed, and cancelled publication copies can be moved to future subscription periods.
CProfit provides easy management of all publications within an organization. The publishing calendar allows for easy management of each product, including multiple editions, whether digital or print. The number of single copies can be adjusted as needed; the amount can be permanent, vary by period or even daily. Subscriber giveaways can also be easily administered with the system.
Media houses can create and maintain various delivery structures and manage deliveries of all print publications to businesses, homes, stores and hotels in an area with CProfit's delivery function. The delivery tree is dynamic and can correspond to the physical organization of deliveries, including vehicles, vending boxes, drop-off points, districts and postal codes.
Invoicing and accounts receivable
Invoicing and accounts receivable functionality are included in CProfit. They closely mirror the AProfit system for ease of staff training. The invoicing module includes the creation of checklists, invoicing, printing of invoices, invoicing reports, invoice archives and ready-to-use interfaces for the most commonly used financial administration, accounting and banking software. The system facilitates invoicing as traditional paper invoices, electronic invoices or even cash invoices.
The accounts payable and receivable module is an easy way to track payment traffic. The payments are either read directly from bank files or booked manually. Due dates for individual invoices can be easily changed with in the system. Also included is functionality for different kinds of payment methods and reminders, as well as automatic updating of credit card information.
The reporting module can be used either separately, or in conjunction with the main module; thus making it easier for the entire organization to deliver and retrieve information. CProfit include a large amount of statistical information as well, making the reports particularly helpful to management.
The CProfit reporting module is compatible with a variety of applications, such as Microsoft® Office. Information can be imported from other applications, or it can be saved in a file format such as .csv or PDF. Reports can be e-mailed from within the system via the user's default e-mail software as well.
Additional module – self-service customer interface
CProfit includes an option for an advanced self-service interface for customers. Within this interface, customers can make address changes, order additional products or services or hold delivery, all from the publication's website. The data is saved to a database either directly or after customer service approval.
Compatability with other Anygraaf systems
CProfit fully integrates with other Anygraaf software. This compatibility allows for a single customer database, thereby making information management easier and more efficient.